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Cycle Law

Terms and Conditions

You may use our website under the following terms. By accessing our website you indicate that you accept these terms and conditions.

Data protection

Macks Solicitors respect your right to privacy. We are registered under the Data Protection Act 1998. You have rights under the Act in relation to personal data held about you.

We will keep your personal information confidential except to the extent that it is necessary to disclose it by law or to comply with a regulatory or legal process or where we need to disclose the information in furtherance of your instructions.

Under the Act you have the right to request details of the personal information that we maintain on you. An official fee is payable. If you believe that any information we are holding on you is incorrect or incomplete please email

Solicitors Regulation Authority

Macks Solicitors are regulated by the Solicitors Regulation Authority and the solicitors’ rules.

Financial services

We are not authorised by the Financial Services Authority. However, we are included on the register maintained by the Financial Services Authority so that we may carry on insurance mediation activity, which is broadly the advising on, selling and administration of insurance contracts. This part of our business, including arrangements for complaints or redress if something goes wrong, is regulated by the Solicitors Regulation Authority. The register can be accessed via the Financial Services website.

The Law Society of England and Wales is a designated professional body for the purposes of the Financial Services and Markets Act 2000. The Solicitors Regulation Authority is the independent regulatory arm of the Law Society. The Legal Complaints Service is the independent complaints-handling arm of the Law Society. If you are unhappy with any insurance advice you receive from us, you should raise your concerns with either of those bodies.

Legal information

The information we provide on the public sections of our website about our services and products, is for general information only, and does not take into account individual circumstances. The information is applicable only to England and Wales. Outside this jurisdiction other laws or regulations may be applicable.

You should obtain specialist legal advice from a qualified lawyer before taking or not taking any action.

You should note that you only become a client of Macks Solicitors after you have signed a formal retainer with Macks Solicitors. Submitting details to us does not in itself make you a client.

Email usage

We communicate with you through our website and by email. We cannot guarantee that any email sent by you to us will be received by us, or that the contents of that email will remain secure during transmission. In a similar fashion, we cannot guarantee that any email sent by us to you will be received by you or that the contents will remain secure during transmission.

Web usage

We try to ensure our website is available 24 hours a day however we cannot guarantee this. Access to the website may be suspended temporarily and without notice due to system failure, repair, maintenance, upgrading or other reasons which may be beyond our control. We may at our sole discretion at any time terminate access to our website. We will have no liability in respect of any such suspension or termination.

Links from our website to other websites are provided for convenience only. When you click on a link, you leave our website and we cannot control, or be responsible for, other websites. Macks Solicitors do not endorse any products or services on them.

We take reasonable care to ensure that our website and the materials available from it are virus-free. However we cannot accept responsibility for computer viruses or other technologically harmful programs or services that infect your computer equipment or computer software. We recommend that you also use your own anti-virus software. We store web server logs that provide information about the pages you have visited and whether there were any errors on page viewing. The data is used for statistical purposes.


A cookie is a text based file containing information that allows our website to identify who you are. The cookie is transferred to your computer by our website. Our website can use the cookie to provide statistics and allow us to tailor content to match your preferences.

Session cookies are temporary cookies that are deleted by your computer after you leave our website. Persistent cookies store log-in information so that it does not need to be re-entered when next you visit our site.

If you require, cookies can be refused or declined, if you modify the settings of your computer’s web browser software. However you may have trouble using our website.


Sections of our website are made available for public viewing and we cannot accept any responsibility for mistakes or omissions. You should not rely upon such content. We exclude to the fullest extent lawfully permitted all liability whatsoever for loss or damage arising from reliance upon the content of those sections. We do not exclude liability to you for personal injury arising from our negligence, our liability for fraudulent misrepresentation or any other liability which cannot be excluded or limited by law.

Your use of our website and any dispute arising out of such use is subject to the laws of England and Wales.

Intellectual property and copyright

Except as where otherwise indicated, the intellectual property rights (including without limitation copyright and trade marks) in all materials on this website are owned by Macks Solicitors. Except where expressly permitted under copyright law or by ourselves, copying, modification, reproduction, storage, transmission or commercial exploitation by any means is prohibited.

Cycle Compensation

Our specialist lawyers have recovered millions of pounds on behalf of injured claimants and will guide you through your cycle claim.

Cycle Repairs

Recovering the full cost of getting your bike repaired or replaced, so you can get back on the road as soon as possible.


To alleviate pain, help you return to work or get back on your bike. We will help you make the best recovery possible.

Call from a mobile
0330 166 5182

Call from a landline
0800 980 9385

Lines open from 8am - 9pm 7 days a week

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